Woolwich Community Services (WCS) has been a trusted pillar of support in Woolwich and northern Wellesley Township since 1974, empowering individuals and families through vital programs and services. With a modern community hub and a strong network of partners, WCS is at the heart of local initiatives that make a tangible difference every day. Our work spans food security, family violence prevention, youth engagement, and inclusive programs that strengthen the fabric of our community. Guided by values of integrity, respect, innovation, and empowerment, WCS offers an inspiring opportunity to lead an organization that is truly Together Making a Difference

https://www.woolwichcommunityservices.org/

The Executive Director is responsible for the overall management of Woolwich Community Services, a multi-service, non-profit organization. Key responsibilities include overall co-ordination of programs and services; human resources planning and administration; financial management, planning and reporting; drafting and implementing organizational policies and procedures; equipment and space management and other administrative functions as required in supporting the mission of WCS. The Executive Director reports to, and is supported by, a volunteer Board of Directors.  

• Advocate, leader, visionary, bridge builder

• Advanced communication and interpersonal skills, written and oral

• Excellent organizational skills

• High degree of commitment to the vision, mission, and values of Woolwich Community Services 

• Experience with budgeting and financial planning

• Successfully complete a vulnerable records check

• Post secondary degree or diploma in social services

• Minimum 10 years’ experience in a senior leadership role

Community Engagement

• Represent and promote WCS throughout the community.   

• Serve as an active member of various community committees representing WCS and rural issues.

• Liaise with government, social service agencies, and health professionals on issues affecting WCS programs and issues related to the community as a whole.

• Provide leadership in identifying community development initiatives that respond to local needs.

• Oversee all agency communications and act as official spokesperson for agency (or designate as required).

• Manage the day-to-day finances of WCS to ensure there is continuity in the cash flow.  

• Oversee budgets to ensure resources are allocated and tracked appropriately according to funders’ requirements and meet the expectations and requirements of the Board and donors.

• Ensure completion of grants and reports with timely submission to funders

• Prepare program and operation budgets for Board approval. 

• Complete monthly, quarterly, and yearly financial statements for submission and approval by Board; provide budget analysis and reporting including current and long-term planning.

• Present and defend all budget submissions approved by Board to various funding bodies.

• Assign deposits and invoices to appropriate programs and budget lines.

• Ensure bookkeeping and payroll practices are completed correctly and are up to date.

• Discuss with auditor and board, any concerns arising from financial procedures.

• Oversee all fundraising strategies and events to ensure effectiveness and success.

• Negotiate with financial institutions, insurance, and government any changes in agency strategic directions.

• Work with the Board of Directors to ensure the WCS Strategic Plan is up to date.

• Work with the Board of Directors and staff to prepare annual and long-term plans that are aligned with WCS Strategic Plan.

• Work with the Board of Directors and staff to ensure organizational policies and procedures are up to date.

• Continually monitor organizational design to ensure structure is effective and efficient. 

• Provide advice, management and support to staff and Board about issues and strategies related to ongoing improvement.

• Ensure that operations meet the requirements of funders and stakeholders.

• Develop and recommend new program initiatives, develop program goals & objectives with consultation from staff and Board and community members.

• Evaluate operation of each program ensuring the established objectives are responding effectively to the needs of the participants and community.

• Review program statistics, compile quarterly summaries for staff and Board.

• Evaluate the effectiveness of each program on a regular basis.

• Remain current with legislation, government objectives, funding opportunities, and trends.

• Assist in the development of the agenda and direction of WCS committees.

• Sit as an ex-officio member of all Board committees.

• Work with Executive Committee to prepare agenda for all Board meetings.

• Provide reports and updates to WCS committees and Board.

• Work with the Board of Directors to determine how the staffing needs of WCS will be met.

• Oversee recruitment, hiring, orientation and training, and supervision of staff and volunteers. 

• Support professional development for staff; establish and implement mentoring and training related to the activities of WCS to give staff the tools and resources they need to enhance skills.

• Establish short- and long-term performance objectives for staff, deliver performance feedback, both on an ongoing basis and at formal milestones such as annual performance review. 

• Ensure volunteers are engaged, supported, and recognized to maintain their enthusiasm and interest in WCS.

• Facilitate team building to build rapport among staff and volunteers.

• Ensure a safe, secure working environment utilizing current WCS policies and other occupational health and safety guidelines.

• Facilitate communication among WCS programs through staff meetings and other updates.

• Ensure a welcoming, inclusive environment.

• Respond to general enquiries when required.

• Provide directions in difficult enquiries and situations.

• Assist as required in absence of appropriate staff.

• Ensure all WCS facilities are maintained adequately meeting all safety standards, bylaws, and building codes.

• Ensure space & equipment is utilized effectively

• Adapt and model the Mission, Vision, and Values of WCS

• Comply with all WCS policies and procedures

• Participate in staff meetings and agency functions

• Participate in professional development opportunities that align with this position

• Complete training to apply the principals of Trauma-sensitive practice

• Complete all program statistics, reports, and database records

• Create and update a position specific task manual & calendar

• Celebrate program volunteers

• Obtain and keep current, all certification requirements for position

• Actively promote all WCS programs and services

• Support staff in meeting community requests/inquiries

• Perform other duties as assigned

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